Course curriculum

    1. IMPORTANT! ACTIONS TO TAKE TODAY. VERIFY YOUR NAME

    2. Course Intro and Resources

    3. How to use the online study platform

    1. Lecture 1. Definitions

    2. Lecture 2. Protocol. Order of precedence. Etiquette. Ceremonial

    3. Lecture 3. Courtesy. Politeness. Good manners

    4. Test your knowledge

    1. Section Overview - Rules of business etiquette in oral communication

    2. Lecture 2. Diplomatic titles and ranks: A must-have expertise for any professional

    3. Lecture 3. Forms of address in verbal communication

    4. Lecture 4. Greeting etiquette

    5. Lecture 5: Handshake and hand-kissing. Introductions of another person

    6. Test your knowledge

    1. Section Overview - Rules of etiquette regarding business cards

    2. Lecture 2. The format and role of business cards

    3. Lecture 3. Rules of etiquette in giving and receiving business cards

    1. Lecture 1: Rules of etiquette in written communications

    2. Lecture 2: Etiquette in correspondence

    3. Lecture 3: Business correspondence and via e-mail

    4. Lecture 4: Codes of ethics

    5. Lecture 5: Proper Online Etiquette

    1. Section Overview - Protocol at social events. Hosting guests. Rituals and toasting etiquette​

    2. Lecture 2. Overview of the different types of formal events

    3. Lecture 3. Stages for organizing a formal event

    4. Lecture 4. General rules of protocol in regards to hosting guests

    5. Lecture 5. Rules for seating guests at formal events

    6. Lecture 6. Seating of guests at a banquet or conference

    7. Lecture 7. Rituals and formal addresses at official gatherings

    8. Test your knowledge

About this course

  • $297.00
  • 39 lessons
  • 6.5 hours of video content