USIDHR Online Academy

Introduction & Course materials

How to use the online study platform

Lecture 1. Definitions

Lecture 2. Protocol. Order of precedence. Etiquette. Ceremonial

Lecture 3. Courtesy. Politeness. Good manners

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Section Overview - Rules of business etiquette in oral communication

Lecture 2. Diplomatic titles and ranks: A must-have expertise for any professional

Lecture 3. Forms of address in verbal communication

Lecture 4. Greeting etiquette

Lecture 5: Handshake and hand-kissing. Introductions of another person

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Section Overview - Rules of etiquette regarding business cards

Lecture 2. The format and role of business cards

Lecture 3. Rules of etiquette in giving and receiving business cards

Lecture 1: Rules of etiquette in written communications

Lecture 2: Etiquette in correspondence

Lecture 3: Business correspondence and via e-mail

Lecture 4: Codes of ethics

Lecture 5: Proper Online Etiquette

Section Overview - Protocol at social events. Hosting guests. Rituals and toasting etiquette​

Lecture 2. Overview of the different types of formal events

Lecture 3. Stages for organizing a formal event

Lecture 4. General rules of protocol in regards to hosting guests

Lecture 5. Rules for seating guests at formal events

Lecture 6. Seating of guests at a banquet or conference

Lecture 7. Rituals and formal addresses at official gatherings

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